Frequently Asked Questions
What is the AVI Whistleblower Hotline?
What can be reported?
Why is AVI introducing the service?
How do I make a report?
Who is Stopline?
Do I have to give my name?
No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Disclosure Officer at AVI. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.
If I make a complaint regarding suspected misconduct, how will I be protected?
How does Stopline work?
Who and what is the nominated officer?
A person within AVI is responsible for ensuring that all serious complaints are handled appropriately. The nominated officer is responsible for AVI’s role in managing disclosures and being the contact point for both Stopline and the AVI.
All complaints may be made directly to the Disclosure Officers
AVI Disclosure Officers are:
Manager, People and Culture
t: +61 3 9279 1714 | m: +61 468 511 907
Chief Financial Officer
t: +61 3 9279 1736 | m: +61 408 146 397
If the complaint is about the Disclosure Officers the complaint will be directed to the CEO; or you can contact the CEO directly
t: +613 9279 1701
If a complaint is made about the CEO the complaint will be directed to the Chair of the Governance Committee, Martine Letts.
When should I contact Stopline?
At what time can I contact Stopline?
You can telephone the Stopline on 1300 30 45 50 (in Australia) or +61 3 9811 3275 (Outside Australia) 24 hours a day, 7 days a week. A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST). Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, facsimile or mail.
As an employee, how do I know that somebody won't just make some false claim to settle a personal grudge?
Will I be kept informed about the result of making a report?
If I make a report will I be liable anyway?
Where else can I obtain information about the hotline and related services?
Full details are available on AVI’s M Drive – M:\People and Culture\Public